Emotional Intelligence (EQ) Training Course

As part of our newly redeveloped Signature Series Courses, The Emotional Intelligence (EQ) training course teaches you how to develop your emotional intelligence and your ability to manage your responses based on your objective assessment of different personalities and situations.

After completing this one-day course, you will have learned: what is EQ, the four core skills required to practice EQ (self-management, self-awareness, self-regulation, self-motivation), how to use empathy, how to interpret, manage and articulate your emotions using the right language, the benefits of having a high EQ both at home and in the workplace and much more. You will complete a personality profile which will help you understand the potential differences among the various personality types and where you currently fit.

You will learn about your own personality type as well as other personality types and how to engage others in an entirely new way that provides a path to better communication and improved emotional intelligence.

This newly found emotional "awareness" allows you to communicate more effectively, succeed at work and achieve your career and personal goals in a shorter amount of time.

PD Training can provide a complete professional development program for your organisation which includes personality profiling and automated training needs analysis, so contact us today to learn more!

Some participants have told us this course actually changed their lives for the better. This dynamic training course is available now throughout New Zealand, including Auckland, Christchurch or Wellington.

Learning Outcomes

Define Emotional Intelligence (EQ)
Identify the benefits of emotional intelligence
Learn the five core skills required to practice emotional intelligence
Define and practice self-management, self-awareness, self-regulation, self-motivation and empathy
Read associated verbal and nonverbal communication (body language)
Successfully communicate with others in a non-verbal manner (body language)
Verbally communicate with others
Interpret and manage your emotions
Master tools to regulate and gain control of one’s own emotions
Articulate your emotions using the right language
Balance optimism and pessimism
Effectively impact others
Relate emotional intelligence to the workplace
Use the concepts and techniques in the workplace

Course Outline

Emotional Intelligence (EQ) Training Course - Lesson 1 
EQ - A Passing Fad? 
The Power of Emotions
The Limbic System
Useful Models of Emotional Intelligence
Reflection
Emotional Intelligence (EQ) Training Course - Lesson 2 
I Feel therefore I Am 
Tuning in to your own emotions
Johari Window
Self-Control
Resilience
Reflection
Emotional Intelligence (EQ) Training Course - Lesson 3 T
The Emotions of Others 
Interpersonal skills
Social Awareness and Empathy
Emotions and Culture
Reflection
Emotional Intelligence (EQ) Training Course - Lesson 4 
Emotions @ Work 
Influencing Others
Having difficult conversations
Dealing with change
Toxic Workplaces and Emotional Intelligence
Reflection
Emotional Intelligence (EQ) Training Course - Lesson 5 
The Dark side 
Manipulation
Emotional Honesty
Reflection
Emotional Intelligence (EQ) Training Course - Lesson 6
 Leading and Emotions 
Leadership and Emotional Intelligence
Emotional Agility
Cultivating EI in organisations
Reflection
Emotional Intelligence (EQ) Training Course - Lesson 7
 Reflections 
Create an Action Plan
Accountability = Action
References