Assertiveness & Self Confidence Training Course

PD Training’s Assertiveness and Self Confidence Course in New Zealand teaches you how to become more confident and comfortable with personal assertiveness, how to cope with other people's negativity and how to respond when someone else is being overbearing or aggressive towards you.

In this empowering course, you also learn how to approach both difficult topics and topics you’re passionate about with constructive approaches, including how to say “no” without being portrayed as “offensive,” how to use body language effectively, how to express your views and disagreements positively and much more.

You will learn about your own personality type as well as other personality types and how to engage others in an entirely new way that provides a path to better communication and improved self-confidence and assertiveness.

PD Training can provide a complete professional development program for your organisation which includes personality profiling and automated training needs analysis, so contact us today to learn more!

Attend PD Training’s Assertiveness and Self Confidence Course, by booking a public, or in-house course at one of the following locations: Auckland, Christchurch or Wellington.

Learning Outcomes

Understand what it means to be assertive and self-confident
Learn that it's okay to speak up and to stand up for what they believe
Gain techniques to confidently express opinions & needs
Learn to say 'no' without being rude or seeming disinterested
Recognise that you are important and that your opinions are valid and worthy of consideration
Learn to identify & eliminate negative thinking and self talk
Become a more effective communicator
Learn to set achievable goals in line with personal values
Discover how to "feel the part", "look the part", "sound the part" and "become the part"
Be able to recognise and deal with difficult behaviours in other people

Course Outline

Assertiveness & Self Confidence Training Course - Lesson 1 
Me, We – Making Your Mark 
Understanding Self-Confidence
Understanding Me
Understanding Others
Reflection
Assertiveness & Self Confidence Training Course - Lesson 2 
How We Behave – Thoughts And Responses 
The good, the bad and the ugly
Doubt
Realistic Concern and Doubt
Projecting Self Confidence
Reflection
Assertiveness & Self Confidence Training Course - Lesson 3 
Communicating With Confidence 
What you say
How you say it
Listening
Reflection
Assertiveness & Self Confidence Training Course - Lesson 4
 Self Confidence – Building It And Rebuilding It 
Building on your Strengths
Confidence Spoilers
Building Confidence – four areas of focus
Workplace Challenges to Self Confidence
Reflection
Assertiveness & Self Confidence Training Course - Lesson 5 
Mastering Assertiveness – When And How To Use It 
Your Rights
Getting over saying ‘no’
Ways of Saying No
Being Assertive Towards your boss
Reflection
Assertiveness & Self Confidence Training Course - Lesson 6
 We’re All Different – Asserting In A Global World 
The cultural dimension of assertiveness and self-confidence
Social Media and Self-Confidence
Reflection
Assertiveness & Self Confidence Training Course - Lesson 7
 Reflections 
Create an Action Plan
Accountability = Action