Resolving and Preventing Conflict at Work
Online, Virtual
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- You learn how to PREVENT conflict from happening
- You learn how to resolve a difference in opinion
- You learn how to recover from conflict and repair a relationship
Let's face it: conflict is inevitable. Most of us feel that we could do with a few more tools to deal with conflict!
In this interactive online workshop, you practice the highly effective 4 step Resolving Differences model. You will get practical tips on how to overcome challenges of different personalities, goals and needs. Instead of being stressed and frustrated you become more confident and calm.
You are adding another string to your people skills will help you and the people around you to stay focused and constructive in this challenging time.
Feedback from participants:
- “Your workshop has definitely made a difference in the way I perceive and look at people. them. Thank you again.”
- "Stefan was amazing."
- "Tutor was very approachable, kind, encouraging and knowledgeable, with a good sense of humour."
- "Stefan gave us some good ideas to apply to our day to day living."
- "Delivered content that makes one think, and to be open minded."
- “Stefan is very personable, enjoyed presentation style, it translated well.”
- “I found the workshop illuminating, very worthwhile experience, excellent facilitator.”
- “Great workshop, very relevant, educational, engaging.”
About the facilitator:
Stefan Doll (CMHRINZ, MBA), Registered Psychologist in Germany, Principal Consultant.
Stefan has over 20 years of experience as a human resources manager, trainer and consultant in Europe and New Zealand in the FMCG industry, manufacturing, local government and professional services. His degrees in industrial psychology (Germany) and MBA (UK) laid the foundation for many successfully resolved people challenges in a business context. His passion for leadership and thriving organisational cultures resulted in advising the European headquarters of BP on learning and development programmes before he came to New Zealand in 2003.
Stefan is a published author and co-founder of the Diversity Institute. Building on his experience, observations and studies he developed a practical tool to resolve differences between people which is now successfully applied by many of his clients.
"Good things come out of good relationships on a personal and business level."
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